Remote & Smart Hands Support

Kao Data provides round-the-clock expertise and access to a range of critical support options to help customers manage their IT infrastructure on campus. Routine, out-of-hours or emergency assistance can be provided by our team of on-site technicians and engineers.

Flexible levels of both Remote and Smart Hands support offer all customers - whether enterprise colocation or higher density HPC and AI deployments - with specialist on-site support. Services include, but are not limited to:

Remote Hands Support

Smart Hands Support

Additional Support

For more information and to discuss our full range of remote hands, smart hands and wider support services, please get in touch via our Contact Us page.

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