24/7/365 Remote Hands Expertise
Kao Data Campus on site expertise provides access to engineers for a range of critical support options on a 24/7/365 basis. Whether for routine, out-of-hours or emergency assistance, our on site engineers can provide flexible levels of both Remote hands and Smart Hands support, offering customers access to highly qualified professionals to investigate and complete a range of tasks.
Replacing interchangeable components
Adding and removing hot-swappable or modular equipment components
Installing and removing hard drives, RAM, etc
Diagnostic and signal testing for cross connection circuits
KVM: Typing simple commands on a pre-installed customer-owned console
Notification and storage of incoming shipments
Inventory checking and labelling
Smart Hands Service
OS Installations and changes to OS settings
Logging in to client servers
Web server admin tasks
Contact Kao Data to discuss our full range of smart hand services that can be designed and delivered to match customer priorities and requirements.